Categories
Report Title | Customer Satisfaction Survey 2020-2021 |
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Sponsoring Department | Information Technology |
Brief Description | In August 2021, Division of Student Affairs (DSA) staff members who used the DSA Department of Information Technology (DoIT) services during the 2020-2021 academic year were surveyed regarding their overall satisfaction with DoIT services. This is the sixth time Student Life Studies has helped DoIT assess customer satisfaction of clients regarding the various services offered by DoIT. The attached report summarizes results, presents key findings and recommendations for improvement based on those findings. |
Summary Report | Summary-Report-DoIT-Customer-Satisfaction-2021.pdf |
Completed | 10/08/2021 |