Categories
Report Title | Customer Satisfaction Survey 2021-2022 |
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Sponsoring Department | Information Technology |
Brief Description | Division of Student Affairs (DSA) staff members who used the DSA Department of Information Technology (DoIT) services during the 2021-2022 academic year were surveyed regarding their overall satisfaction with DoIT services. This is the seventh time Student Affairs Planning, Assessment & Research (SAPAR) helped DoIT assess customer satisfaction of clients regarding the various services offered by DoIT. The attached report summarizes the results and recommendations from the survey, including the latest Net Promoter Score. |
Summary Report | Summary-Report-DoIT-Customer-Satisfaction-2022.pdf |
Completed | 07/15/2022 |